Front Office Coordinator
As a multidisciplinary Clinic and following the western family clinic model, GMS Clinic is part of the international Global Medical System Clinics and Hospitals, a chain/network. We are currently looking for an individual for the position of IVF Development Coordinator.
Core responsibilities:
- Provide Information to patients about Services, prices and terms & conditions of IVF Clinic.
- Update and Maintain an electronic database of the clinic (add information about new patients after the first visit).
- Co-operate and collaborate with the medical division of the clinic to stay updated with the clinic affairs.
- Meet and coordinate with patients and visitors at reception. Create and maintain a comfortable area for patients.
- Control quality of service provided to clinic.
Job Requirements:
- Fluent English (Upper-Intermediate or higher): good verbal communication with patients on the phone and/or in person, strong written communication, and grammatical speech. Fluency in a second foreign language is preferred but not a must.
- Strong knowledge in Gynaecology and the IVF field are mandatory, previous work in a gynaecological clinic or IVF clinic would be ideal.
- Higher education or university courses.
- Ability to work in a team.
- Ability to handle high stress situations.
- Professional appearance, punctuality, and responsibility.
Compensation:
- Interesting and dynamic work in a friendly team with the opportunity to develop communication skills in a foreign-language. Personal and professional growth opportunities.
- Employment in accordance with the Labour Code of the Russian Federation.
- Competitive and stable salary, which is dependent on the interview.
- Annual paid vacation.
- We are a clinic interested in the development of our staff with a strong focus on trainings and continuing professional education.
- Our corporate group includes two clinics in Moscow located near Maryina Roscha and Smolenskaya metro stations. This position is for the Mar’yina Roscha location.
- Full-time employment.
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